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FAQ

What is 925 sterling silver?

925 sterling silver is an alloy of 92.5% pure silver and 7.5% other metals (usually copper). The added metal makes the silver strong enough for everyday jewelry while keeping its bright white shine.

What is cubic zirconia?

Cubic zirconia is a lab-created stone with excellent clarity and sparkle. It is hard, durable and available in many colours, which makes it a popular choice for fine fashion jewelry.

How do I care for my jewelry?

Remove your jewelry before showering, swimming or exercising, avoid perfume and lotions on the metal, and store each piece separately in its pouch. Wipe gently with a soft cloth after wearing.

Will silver tarnish?

Silver can naturally darken over time when exposed to air and moisture. Most pieces are rhodium or gold plated to slow this down, and a soft polishing cloth will restore the shine.

Can I change the length of a necklace or bracelet?

Many necklaces come with an extension chain. For custom lengths, contact our customer service team before ordering and we will let you know what is possible for that design.

What if my ring size does not fit?

Please check our size guide before ordering. If the size is not right, you can exchange the ring within the return period as long as it is unworn and in its original packaging.

How can I get an invoice for my order?

Send us your order number by email and our team will issue an invoice within two business days.

Do you offer gift wrapping?

Every order is shipped in our signature box and pouch, ready to be gifted. You can add a personal note at checkout.